Privacy Policy

Effective Date: 11 December 2025

Welcome to Nexopro (“Company”, “we”, “our”, “us”).

This Privacy Policy explains how we collect, use, store, and protect your information when you visit and use nexopro.in (“Website”).

By accessing or using our platform, you agree to the practices described in this Privacy Policy.

1. Information We Collect

1.1 Personal Information

We may collect the following personal details when you create an account, place an order, contact support, or interact with our services:

1. Name
2. Phone number
3. Email address
4. Billing & shipping address
5. Payment information (processed securely via payment gateways — we do not store card details)
6. Any information you submit while contacting support

1.2 Non-Personal / Automatic Data

When you browse our website, we automatically collect:

1. IP address
2. Browser type & device information
3. Cookies and tracking data
4. Pages visited, time spent, and actions performed
5. Referring URLs

This helps us improve site performance and user experience.

2. How We Use Your Information

We use your information to:

1. Process and deliver orders
2. Manage payments and transactions
3. Provide account access and customer support
4. Improve website functionality and product offerings
5. Send order updates, shipping alerts, and promotional emails
6. Detect and prevent fraud or misuse
7. Comply with legal obligations

3. Cookies & Tracking Technologies

We use cookies to:

1. Identify your browser
2. Store cart items
3. Save login preferences
4. Analyze website performance
5. Personalize product recommendations

You may disable cookies in your browser settings, but some features may not work correctly.

4. How We Share Your Information

We do not sell or rent your personal information.

However, we may share your data with trusted third parties for the following purposes:

1. Delivery partners (for shipping your order)
2. Payment gateways (for secure transactions)
3. Technical service providers (hosting, analytics, SMS/email services)
4. Law enforcement, if required by law

All partners are required to follow strict data protection practices.

5. Data Security

We use industry-standard security measures to protect your information, including:

1. SSL encryption
2. Secured servers
3. Restricted access to personal data
4. Regular audits and monitoring

While we take strong measures, no online platform is 100% secure. You use our website at your own risk.

6. Your Rights

You have the right to:

1. Access your personal data
2. Update or correct your information
3. Delete your account
4. Opt-out of promotional emails
5. Request details about data usage

To exercise these rights, contact us at support@nexopro.in.

7. Children’s Privacy

Our services are not intended for children under 13.

We do not knowingly collect data from minors.

8. External Links

Our website may contain links to third-party sites.

We are not responsible for their privacy practices or content.

9. Changes to this Privacy Policy

We may update this policy from time to time.

Any changes will be published on this page with a revised effective date.

10. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us:

📍 Address:

Anantapur, Andhra Pradesh, 515001

📧 Email:

support@nexopro.in